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Homeowner Warranty

Builder One-Year Limited Warranty

Your Southaven home is protected by our comprehensive limited warranty coverage.

One-Year Coverage

Commences on the date of settlement or occupancy, whichever occurs first.

Written Requests

All warranty inquiries must be submitted in writing on the appropriate form.

Coverage Terms

Warranty terminates if the property is leased, vacated, or sold.

Coverage Provided

During the term of this warranty, we warrant your home against defects in materials and workmanship in the following items:

  • Foundation & concrete flatwork
  • Framing & structural components
  • Roof covering & flashing
  • Exterior siding, trim & paint
  • Windows & exterior doors
  • Interior drywall, ceilings & paint
  • Cabinetry & countertops
  • Interior trim & carpentry
  • Plumbing supply & drain systems
  • Electrical systems & fixtures
  • Heating & cooling (HVAC)
  • Caulking & weatherstripping

What's Not Covered

This Limited Warranty shall not extend to, include, or be applicable to the following:

  • Normal wear, shrinkage & settling within industry tolerances
  • Damage from owner misuse, neglect, or failure to maintain
  • Alterations, additions, or modifications made after closing
  • Damage from severe weather, flooding, or other acts of nature
  • Appliances & products covered by separate manufacturer warranties
  • Landscaping, sod, plantings & grading changes
  • Consequential, incidental, or secondary damages
  • Conditions arising after the home is leased, vacated, or sold
  • Work not performed by Southaven Homes or its trades

Warranty Standards

Detailed performance standards and responsibilities for common items are available on request. These describe what is considered acceptable, and who is responsible, for the most frequently asked-about items.

How to Submit a Warranty Request

All warranty requests must be submitted in writing. When you reach out, let us know which category applies — for example: Warranty Repair, Maintenance Request, Home Inspection Follow-up, HVAC Service, Plumbing, Electrical, or Exterior/Landscaping — and we'll take it from there.

Submit a Warranty Request

This page summarizes Southaven Homes' one-year limited warranty. The complete, governing terms — including the exact covered items, exclusions, and performance standards — are provided in the signed Limited Warranty document you receive at closing. If anything here differs from that document, the signed document controls.